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Privacy Policy

Last updated: December 2025

This Privacy Policy explains how we collect, use, and protect information when you visit the PacketFence website (www.packetfence.com). We are committed to being transparent about our data practices and respecting your privacy choices.

Website Analytics

We use Google Analytics 4 to understand how visitors interact with our website. This helps us improve our content and user experience.

Information Collected

  • Pages visited and time spent on each page
  • Referral source (how you found our website)
  • Device type, browser, and operating system
  • Approximate geographic location (country/city level)

Cookies Used

Cookie Purpose Duration
_ga Distinguishes unique visitors 2 years
_ga_<ID> Maintains session state 2 years

Information We Do NOT Collect

  • Names or personal identifiers
  • Email addresses (unless you submit a form)
  • Financial or payment information
  • Precise location data

Contact Forms

When you submit a contact form on our website, we collect the information you provide (such as name, email, and message) to respond to your inquiry. This information is used solely for business communication purposes.

Third-Party Services

Google reCAPTCHA

Our contact forms use Google reCAPTCHA to prevent spam and abuse. This service may collect information about your device and interaction patterns. For details, see Google's Privacy Policy.

Your Choices

You have control over the cookies used on this website.

Cookie Consent

  • When you first visit, a consent banner lets you accept or decline analytics cookies
  • If you decline, no analytics cookies will be set on your device
  • You can change your preference at any time
Manage Cookie Preferences

Terms and Conditions

Use of PacketFence services is governed by Akamai's Terms and Conditions.

Akamai Terms and Conditions

View Full Terms and Conditions

More Information

For more information about Akamai's privacy practices, security certifications, and compliance documentation, visit the Akamai Trust Center.

Visit Akamai Trust Center